Jolicloud is looking for a Community Manager to engage and sustain a vibrant relationship with the community of Jolicloud users. We are looking for somebody with a talent for leveraging social media and offline activities with the aim to dramatically grow the number of Jolicloud users.

• Location: Paris
• Status: Full Time

Responsibilities

• Engage with Jolicloud users on all our online communities, on blogs and on the web at large. Listen to users and gather their feedback. Identify needs that aren't being met from the user's perspective.
• Contribute to the development of Jolicloud's online marketing and outreach strategies.
• Engage and motivate Jolicloud's most active online advocates & ensure that their efforts & loyalty are recognized and rewarded.
• Meet up with users, attend events and spread the word about the Jolicloud movement.
• Identify industry influencers, establish relationships, partner & collaborate with them.
• Plan & manage fun, cool and buzz worthy events.
• Communicate customer feedback and needs to the product management, engineering, design and customer support teams.
• Develop necessary reporting mechanisms to communicate performance to management.
• Respond to crises in a timely and professional manner.

Requirements

• Extensive experience in leveraging social media strategically, social networking, guerilla marketing tactics, and event planning.
• Superior writing skills. Lives to write; writes to live.
• Excellent communication skills.
• English essential. French, German, Spanish or Portuguese a plus.
• Master's degree or equivalent combination of education and experience.
• Minimum of 5 years community management experience.
• High energy, motivation and strong team player skills.
• Must be able to work autonomously with little guidance.
• Strong ability to multi-task in a dynamic and fast-paced environment.